Shipping Policy & Smooth Returns

Easy 15 Day Returns & Exchanges

  • No Restocking Fees: We want you to find the perfect fit.

  • Simple Return Labels: Use our prepaid label for a flat $10 fee, or send it back yourself.

  • Free Exchanges: Need a different size? We'll waive the label fee for exchanges!

  • Returns on full-price merchandise accepted within 15 days of delivery.

  • Items must be unworn, unwashed, and returned with all tags attached.

  • Items marked Final Sale cannot be returned or exchanged.

  • Refunds to your original payment method may take 5–7 business days once items are inspected.

  • Exchanges may be initiated through our Returns Portal or by contacting customer service.

  • International orders: returns only, no exchanges.

Processing Time

  • Orders are processed within 2–3 business days after payment confirmation.

  • Orders placed on weekends or holidays begin processing the next business day.

  • Every order is carefully packed from our studio, and you’ll receive a tracking email as soon as it ships.

Shipping & Tracking

  • Tracking is available through FedEx, UPS, or USPS.

  • Once shipped, carrier delays are unfortunately beyond our control, though we’ll always assist however possible.

  • Complimentary U.S. economy shipping on orders $150+ (excludes Alaska, Hawaii, Puerto Rico, and territories).

  • We do not ship to P.O. Boxes, APO/FPO addresses, or restricted regions.

Transit Times

USPS

  • Ground: 2–5 business days

  • Priority Mail: 1–3 business days

  • Priority Express: Next day–2 day delivery

UPS

  • Ground: 1–5 business days

  • 2-Day Air: By end of 2nd business day

  • Next Day Air: Ensures next business day delivery

Economy Shipping

  • Northeast: 2–7 business days

  • Midwest, South & West: 6–9 business days

  • Alaska, Hawaii, Puerto Rico & territories: extended delivery times

International Orders

  • International returns are accepted; customers are responsible for all return shipping fees.

  • Exchanges are not available for international orders.

  • Please ship returns to:

C/O Autumn Foxx
PO Box 7122
Augusta, GA 30905

Need Help?

For assistance, contact us at iamautumnfoxx@gmail.com.