Shipping Policy & Smooth Returns

Shipping & Returns

Orders are processed within 2–3 business days after payment confirmation.
Orders placed on weekends or holidays begin processing the next business day.
Every order is carefully packed from our studio, and you’ll receive a tracking email as soon as it ships.

Tracking is available through FedEx, UPS, or USPS.
Once shipped, carrier delays are unfortunately beyond our control, though we’ll always assist however possible.
Complimentary U.S. economy shipping on orders $300+ (excludes Alaska, Hawaii, Puerto Rico, and territories).
We do not ship to P.O. Boxes, APO/FPO addresses, or restricted regions.

USPS

UPS

Economy Shipping

Returns on full-price merchandise accepted within 15 days of delivery.
Items must be unworn, unwashed, and returned with all tags attached.
A $10 restocking fee applies per return.
Items marked Final Sale cannot be returned or exchanged.
If you use our prepaid return label, a $12 shipping fee will be deducted from your refund.
Refunds to your original payment method may take 5–7 business days once items are inspected.
Exchanges may be initiated through our Returns Portal or by contacting customer service.
International orders: returns only, no exchanges.

International returns are accepted; customers are responsible for all return shipping fees.
Exchanges are not available for international orders.
Please ship returns to:

C/O Autumn Foxx
PO Box 7122
Augusta, GA 30905

For assistance, contact us at support@autumnfoxx.com or call 1-800-647-1967.